The modern service delivery paradigm is changing as rapidly as the services that are now available to organisations to aid their transformation journey.
At DQA we understand this change and the need to deliver outcomes in a world that is rapidly evolving. We are modern service delivery practitioners with proven and demonstratable experience in using modern service methodologies, Agile and Lean to unlock the value of any investment to deliver real outcomes that matter.
WHATEVER THE CHALLENGE, WE'RE UP FOR IT.
We partner with our customers to understand your strategic goals and the outcomes you are seeking – whether that is to transform your business using modern cloud services, obtain strategic guidance, project or program governance or to empower you to adopt modern ways of working to truly transform your business – we have the knowledge and experience to deliver, and to deliver at pace.
We are not traditional service providers or consultants, we work with and alongside you, using modern and proven delivery methods, to nurture and evolve an understanding of what is possible. Our goal is always to see our customers mature to the point where they become modern service delivery practitioners in their own right.
Our philosophy is simple.
We listen, we establish the right team and we deliver outcomes.
We work with and alongside you to realise your strategic vison and outcomes. We offer a range of solutions and services to bring organisations into the modern era, enable agility and secure your environment.
We listen, we break it down, we establish the right team and we deliver outcomes. We adopt leading technologies and approaches – from strategy through governance and assurance to implementation, we partner with you as your trusted advisor to deliver outcomes.
We are a delivery focused organisation
– it's in our DNA.
Our highly skilled technology & business consultants deliver end-to-end digital outcomes across organisations.
Our services are underpinned by a common approach to carefully understanding your requirements. We iteratively develop and manage solution delivery to achieve maximum return on investment and valuable business outcomes.
We work with you to develop cloud architecture that is aligned to your strategic goals and objectives. Regardless of your circumstances, we help you plan and deliver a path to success, whilst reducing risk and maximising your return on investment.
AS A SERVICE' DELIVERY'
We work with you to plan, develop, implement, and support a broad range of cloud services and the necessary cloud foundations to ensure success and transform your organisation.
TECHNOLOGY ENABLED TRANSFORMATION
We review existing business operations and technology platforms to identify improved ways of working, leveraging LEAN principles and modern cloud based technologies to enable the right work, anywhere, anytime.
RAPID APPLICATION DELIVERY
We partner with you and your delivery partners to design and implement flexible strategies for modern application delivery using DevOps and continuous integration principles, streamlining and accelerating delivery of value to end users.
MODERN WAYS OF WORKING
We work with you to leverage the power of modern cloud technologies including Microsoft 365 and Zscaler to provide your teams with secure anywhere anytime access from any device, enabling operational flexibility through secure cross-agency collaboration and remote working capabilities.
MAJOR PROGRAM DELIVERY
We provide expert program and delivery governance across complex business transformation environments and work on your behalf to scope and manage vendors and delivery teams to achieve your outcomes.
Our teams have deep vertical expertise in some of the most demanding industries in Australia. We specialise in supporting complex organisations that operate in highly regulated and high security environments.
We empower business transformation in complex environments.
Defence & Intelligence
DQA’s Defence & Intelligence team is comprised of both current and former serving officers and civilian specialists, each with deep experience in supporting the complex demands of the modern warfighting environment.
DQA’s Government team works with government agencies across all major portfolios to deliver large-scale business and technology transformation within critical government security frameworks.
DQA’s Critical Infrastructure team brings over 20 years’ experience in the Australian Utilities domain spanning whole of enterprise transformation programs, major regulatory reforms, Advanced Metering and provision of strategic advice.
Industrial Distribution & Retail
DQA’s Industrial Distribution & Retail team works across the spectrum of product and service delivery industries including logistics, distribution, wholesale and retail businesses to help our customers capitalise on their investment in technology to transform supply chain and customer service efficiency.
We have carefully selected an ecosystem of strategic partnerships which enable us to leverage industry leading subject matter experts and capabilities at any time throughout our engagements. We are one of only 200 Microsoft Managed Gold Partners across Australia, providing the highest level of expert access and support.
FEATURED SUCCESS STORIES
Federal Government - Modern Ways of Working
Federal Government Department, GovTEAMS
This major Federal Government Department needed to rapidly deliver a secure, compelling, easy-to-use and robust product that built on the foundation of Microsoft 365 to deliver an innovative, secure, whole-of-government collaboration capability. DQA partnered with Data#3 and the Department to design, roll out and continues to support adoption of GovTEAMS and PROTECTED GovTEAMS to a growing end user base of more than 110,000 across Australia.
Federal Government - Rapid Application Delivery
DFAT, Azure DevOps and Salesforce
The Department of Foreign Affairs and Trade (DFAT) wanted the ability to rapidly deploy secure applications to support its global mission. DFAT required an innovative approach to design, architect, develop, transition and operationally support and improve Salesforce and applications built on Salesforce, in a complex federal government security context.
Utilities - Major Program Delivery
Power and Water, ‘Meter to Cash’ Strategic Transformation
The Northern Territory’s Power and Water Corporation (Power and Water) provides critical infrastructure to support the delivery of electricity and water services across a diverse geography. Power and Water looked to DQA to provide expert solution and delivery advice to modernise its technology platforms and operating model to meet emerging regulatory, market and performance standards.
DQA IN THE
Read more about how we deliver outcomes that make a difference for our end users.